Return Policy
Return Policy
30-Day Money-Back Guarantee
We’re a small-town business with big standards, and we stand behind every product we sell. If you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery — no hassle, no runaround.
We’re based right here in the U.S., and when you reach out, you’re talking to a real human who cares — not a bot or overseas call center.
To be eligible for a return:
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Items must be unused, in original condition, and in the original packaging.
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You must provide proof of purchase (your order number or receipt).
How to Start a Return:
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Email us at nexmagco@gmail.com with your order number and reason for return.
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We’ll send return instructions and the return shipping address.
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Once we receive and inspect the item, we’ll issue your refund to the original payment method within 3–5 business days.
Please Note:
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Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.
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We do not accept returns on final sale items or gift cards.
Thanks for supporting a small U.S.-based business — your trust means everything to us.
Questions? We’re here to help — just shoot us a message at nexmagco@gmail.com.